• Full-time

Publication date: 2023.12.14

#2032 #2032 Customer Success

  • Sales
  • Tokyo
  • Salary ¥ 4M~7M
#2032 カスタマーサクセス
職種Position Sales
会社概要Company profile [Company Profile]
The company has developed a unique service that has established itself as a major challenge for real estate brokers, namely the procurement of information on real estate for sale.

While services to attract buyers are increasing in the property sales industry, services to attract sellers were not available to make a direct difference, despite the fact that it is highly important to do so.
The response rate of handwritten letters is overwhelmingly higher than that of conventional printed DM and posting, so they developed a handwritten sales letter using a robot, conducted in-house effectiveness tests, and over a period of six years generated a total of 500 million yen in agency commission sales. The new service is.

[Background of recruitment]
・For expansion

[Attractive points of company/work]
・The real estate tech market has been growing rapidly since 2017, and it is said that by 2025 it will exceed 200% of the FY2020 level and become a 1.25 trillion yen market.
・The service is unique in such a fast-growing market, and although it is still a new service, released in 2022, it has already been introduced by several major conglomerate real estate companies.
仕事内容Job description [Job description]
The role will cover a wide range of tasks, including implementation support and improvement proposals for the 'sales support tool for real estate companies'. Eventually, as a manager, you will also be responsible for process studies, organising customer work and team management.
・Negotiations for introduction (from response).
・Support for introduction and use of services.
・Planning and improvement proposals that utilise user opinions.
・Planning and improvement proposals that utilise the opinions of users.

After a lecture on the series of real estate transactions (understanding of the industry) and the series of tasks in this position, they would like to ask you to start by taking over existing clients. After your experience as a customer success agent, depending on your experience and wishes, they will discuss/propose the construction of the workflow required to improve work efficiency and maximise LTV, and the management of several team members.
応募資格Requirement [Requirements]
・Required Japanese ability: Business and above
・Ability to multitask.
・Experience in corporate sales or personal sales to the wealthy (3+ years approx.)

[Preferred requirements]
・Experience of working in the financial/housebuilding/general contractor industry
・Taxation/financial knowledge
・Registered real-estate broker
・Experience as a consultant
・Business level English or Chinese
日本語力Japanese level Business
雇用形態Employment type Full-time
勤務エリアLocation Tokyo
勤務時間Working hours 09:30-18:30 (8 hours of regular working hours)
想定年収Salary ¥ 4M~7M
条件・待遇Condition
[Conditions]
Employment Type: Permanent
Trial period: 6 months
Estimated annual income: ¥4~7 million
Work location: Tokyo
Working hours: 09:30-18:30 (8 hours of regular working hours)
Holidays: 2 days a week (Saturdays and Sundays), national holidays
Vacation: Summer vacation, year-end and New Year holidays, and other vacations available
Overtime: Average 45 hours per month
Benefits: Complete social insurance, commuting allowance (according to company regulations), and other benefits
選考についてProcess
[About selection]
Number of applicants: Not fixed
Documents required for application: resume, resume of work
Online interview: Available (at least one face to face interview in the selection process)
Interview language:Japanese
Number of interviews (flow): 2~3times
* May change depending on the situation of the candidate
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