• Full-time

Publication date： 2026.11.08

Customer Sales Manager / Tokyo

  • Sales / Overseas Sales
  • Tokyo
  • Salary： JPY 6,500,000 - 8,500,000
カスタマ―セールスマネージャー/東京
職種Position Sales / Overseas Sales
会社概要Company profile The hiring company provides the "CAREECON Platform," a construction DX platform built on the vision "Updating the construction industry through technology." It consists of "CAREECON," a media platform connecting the construction industry, and "CAREECON Plus," an integrated business tool for the construction industry that covers everything from marketing and hiring management to construction management and business management.

With feature development focused on SMBs and DX consulting services that stay with customers from implementation through operation, the company has more than 5,000 contracted client companies.
仕事内容Job description Under the vision of "updating the construction industry with technology," we run a business focused on the construction industry, Japan's 2nd largest industry by scale, a massive sector.
Although construction investment is expected to keep increasing, the number of construction workers is declining day by day. To help address this situation, even a little, we provide management support using data and technology.
Partly due to the overtime work cap applied from 2024, labor shortages in the construction industry have become more serious, and improving productivity through operational efficiency, and management improvement beyond that, have become urgent.
However, many people in the construction industry are not familiar with IT, and providing tools alone does not lead to full-scale adoption.
In this position, you will manage a customer sales team that provides hands-on support to these construction industry customers while carrying out lead nurturing to introduce the integrated business tool "CAREECON Plus."
You will think every day about "how to get people in the industry to use the tool, how to get them to feel its value, and how to create value," with the goal of having customers continue using the product over the long term.
As this team is the closest to customers, it is possible to work from gathering customer needs to designing and proposing improvements to operational workflows, and to planning new products and businesses!
* Team management of customer sales members
* Development, teaching, and coaching of team members
* KPI management and motivation management for team members
* Design and proposal of operational workflows using the product
* Management of service implementation projects
* Formulation and execution of upsell, cross-sell, and churn management strategies for existing customers
* Follow-up with existing customers
* Collection of product feedback for new feature development
* Proposals for business improvement using AI
応募資格Requirement * 3+ years of sales experience
* 3+ years of management experience

[Preferred requirements]
* Knowledge and experience in the construction industry
* Knowledge and experience in marketing
* SMB consulting experience
* Experience launching a call center
* Client-first mindset
* Able to work proactively by designing goals backward from targets
* Strong at building relationships with internal departments
* Wants to work on solving social issues through services
日本語力Japanese level Fluent
雇用形態Employment type Full-time
勤務エリアLocation Tokyo
勤務時間Working hours 9:00-18:00
想定年収Salary JPY 6,500,000 - 8,500,000
条件・待遇Condition Full two-day weekend system (Saturday and Sunday) / Public holidays / Summer leave / New Year holidays / Paid vacation / Bereavement and celebration leave / Maternity leave (2 days) / Marriage leave (5 consecutive days) / Childcare leave and maternity leave

[Salary]
Estimated annual salary: 6,500,000 yen to 8,500,000 yen
Monthly salary: 550,000 yen to 710,000 yen
Salary type: Monthly salary system
Position allowance or fixed overtime allowance: 142,642 yen to 184,137 yen
※Determined after considering experience, ability, and salary at previous employer
※For managers: position allowance is paid
※For non-managers: fixed overtime allowance for 45 hours is paid; overtime beyond this is paid separately
※Probation period: 3 months (may change depending on skills and experience) / No difference in salary or benefits during the probation period
※Annual bonus: available per company regulations
Employment type: Full-time employee
[Work Location]
6-1-24 Roppongi, Minato-ku, Tokyo ラピロス六本木 4F
6-7-6 Roppongi, Minato-ku, Tokyo 六本木アネックス 4F
You will work at either the Tokyo Head Office (ラピロス六本木) or the Tokyo Second Head Office (六本木アネックス).
[Working Hours]
9:00 to 18:00
(Break time: 13:00 to 14:00)
選考についてProcess [STEP1] Document screening via application form
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[STEP2] Interview with Business Division Head and HR recruiter
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[STEP3] Interview with the CEO
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[STEP4] Job offer
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