• Full-time

Publication date： 2026.11.05

Customer Success (R&D)

  • PdM / PM / PMO / PL / QA
  • Tokyo
  • Salary： JPY 6,500,000 - 9,000,000
カスタマーサクセス(R&D)
職種Position PdM / PM / PMO / PL / QA
会社概要Company profile [Development team for the domestic consolidated accounting system with the top market share / Company with 20% growth for 10 consecutive years / Average pay raise rate of over 7% / Average overtime in the 10-hour range per month / Flextime work]

●An experienced HR team works alongside you throughout the selection process. Depending on the case, casual interviews with no screening element are also possible. We will think about the best career together with you.
●A stable management foundation built on strong connections with major corporate groups × involvement in the universal business domain of accounting
仕事内容Job description [Salary]
Expected annual salary: 6,500,000 yen to 9,000,000 yen
- Monthly salary 464,286 yen (base salary 375,456 + fixed overtime allowance 88,830) and up
- Fixed overtime hours: 30 hours
- At hiring, the expected theoretical annual salary is set and paid in 14 installments (12 monthly salaries + 2 bonuses)
- The total monthly salary is calculated by dividing the expected annual salary by 14 and treating it as base salary + fixed overtime allowance (for managerial/supervisory level, the amount divided by 14 is the base salary)
- Bonus amount: 2 to 3 times per year
- Salary increase / promotion: once a year in July (*For employees below managerial/supervisory level with less than 3 years of service, twice a year in July and January)

Employment type: Full-time employee

[Work location]
9th floor, Shinagawa HEART, 1-8-23 Minami-Shinagawa, Minato-ku, Tokyo
※ Depending on the position, you may be assigned to work at the Shinjuku headquarters.
※ Scope of change in work location: any workplace designated by the company

[Working hours]
Standard: 9:00 to 18:00
※ With the flextime system (160 hours/month), you can design your own working hours.
Flexible arrangements such as 6-hour workdays are possible to accommodate hospital visits, family circumstances, or preferred working hours.
応募資格Requirement ・Experience designing and building solutions by translating complex business requirements into specifications in system implementation, requirements definition, or IT consulting (guideline: 3 years or more)
・Deep knowledge of consolidated accounting, management accounting, or accounting practice (or experience identifying bottlenecks in business workflows and driving standardization)
・Logical thinking ability to abstract customers' "on-site issues" and articulate and design them as product specifications or service operation "mechanisms," rather than ending with one-off responses
・Drive and negotiation skills to involve diverse stakeholders (developers, BPO operations staff, customer executives) and move projects forward
・Curiosity to keep up with new technologies (AI, DX tools, etc.) and accounting trends and apply them to business transformation

[Preferred requirements]
・Experience creating product roadmaps as a Product Manager (PdM)
・Experience designing business process automation using technologies such as AI and RPA
・Holding accounting-related qualifications (Certified Public Accountant, USCPA, Certified Tax Accountant, Bookkeeping Grade 1, etc.), or equivalent knowledge level
・Structuring ability to identify the essence of issues: Those who have structured customers' vague requests into concrete "business requirements" in system implementation, requirements definition, or presales.
・Management-perspective communication: Those who can understand the perspectives of accounting department heads and CFOs and communicate by grasping the management issues behind accounting challenges.
・Strong interest in "mechanisms": Those who want to build "mechanisms" that solve issues permanently, such as improving knowledge bases, FAQs, and UI/UX, rather than only putting out individual fires.
・Eagerness to learn beyond boundaries: Those with a strong interest in the accounting field who seek to acquire practical knowledge early on. Or, those who already have accounting knowledge (bookkeeping, accounting, auditing, etc.) and want to extend it with IT.
・Collaboration with diverse stakeholders: Those who enjoy bridging people from different backgrounds such as customers, BPO teams, and development teams, and moving things forward through logical dialogue.
日本語力Japanese level Fluent
雇用形態Employment type Full-time
勤務エリアLocation Tokyo
勤務時間Working hours Flextime (9:00-18:00)
想定年収Salary JPY 6,500,000 - 9,000,000
条件・待遇Condition [Salary]
Expected annual salary: 6,500,000 yen to 9,000,000 yen
・Monthly salary 464,286 yen (base salary 375,456 + fixed overtime allowance 88,830) ~
・Fixed overtime hours: 30 hours
・The expected theoretical annual income is set at hiring and paid in 14 installments (12 monthly salaries, 2 bonuses)
・The total monthly salary is calculated by dividing the expected annual salary by 14, as base salary plus fixed overtime allowance (for managerial/supervisory class, the amount divided by 14 is the base salary)
・Bonuses: 2 to 3 times per year
・Salary increases and promotions: once a year in July (*For employees below managerial/supervisory class with less than 3 years of service, twice a year in July and January)
Employment type: Regular employee
[Work location]
1-8-23 Konan, Minato-ku, Tokyo, Shinagawa HEART 9F
※ Depending on the position, you may be assigned to work at the Shinjuku headquarters.
※ Scope of change in work location: any work location designated by the company
[Working hours]
Standard: 9:00 to 18:00
※ Flextime system (160 hours/month) allows you to design your own working hours.
Flexible arrangements such as 6-hour workdays are possible to accommodate medical appointments, family circumstances, or preferred working hours.
選考についてProcess
Comments from United World
back to the list.
TOP