• Full-time

Publication date： 2025.09.11

Project Manager Candidate (Collaboration with English-Speaking Team)

  • PdM / PM / PMO / PL / QA
  • Tokyo
  • Salary： Annual Salary: JPY 3,000,000 – 4,200,000
【英語チームと連携】プロジェクトマネージャー候補/SV (13598)
職種Position PdM / PM / PMO / PL / QA
会社概要Company profile [Company Overview]
They are a company that supports SaaS and startup companies. They believe that by supporting the growth of startups, they can contribute to the sustainable growth of the Japanese economy, and they aim to become a top partner in customer success support.
仕事内容Job description This company provides customer support services for various clients including e-commerce sites, web services, and gaming apps. To maximize the overall strength of the team, this position plays a crucial role in supervising partner companies and members across different locations.

You will use English on a daily basis to communicate client requests and manage the team for operational efficiency.
We are looking for candidates who:

Want to leverage their language skills and customer support experience to further develop their career.

Have an interest in games or new subscription-based services and want to be involved in these industries.

Language usage:
Communication with clients: Mainly Japanese
Communication with internal members: Both English and Japanese
(Internal job title: Supervisor (SV))

Main Responsibilities
Client meetings and negotiations
Assisting Project Managers
Managing operation quality, efficiency, and workflow
Creating and improving workflows
Data aggregation and report preparation for operations

Rewards of the Role
Work connecting Japanese companies with overseas markets using both English and Japanese
Your reports will directly influence improvements to client applications
A sense of accomplishment when successfully managing staff through unexpected challenges

Core Values

Growth of both the organization and the individual

Taking action by capturing the essence of issues while envisioning the ideal state

Career Path After Joining

You will first focus on managing smooth operations, improving quality using Japanese and English, and identifying issues to build better teams. Later, you may take on broader responsibilities, such as General Manager of Overseas Operations or overall client management at the company.
応募資格Requirement Required Skills
Fluent Japanese (JLPT N1 or equivalent)
Business-level English (TOEIC 700+ or equivalent)
At least one of the following experiences:
Customer support in Japanese or English
New project launch
Project planning and execution
Client negotiations
Participation in regular client proposal meetings
Team building or operational management

Preferred Skills / Ideal Candidate
Those who want to leverage language skills to grow in the IT industry
Those who want to gain project launch experience
Those who enjoy working flexibly in a fast-paced environment
Those with 1+ years of client-facing customer support experience
Must reside in Japan (new visa sponsorship generally not available)
日本語力Japanese level Fluent
雇用形態Employment type Full-time
勤務エリアLocation Tokyo
勤務時間Working hours Working Hours: 9:00 – 18:00
想定年収Salary Annual Salary: JPY 3,000,000 – 4,200,000
条件・待遇Condition Compensation
Annual Salary: JPY 3,000,000 – 4,200,000
(Salary system: annual pay, monthly JPY 250,000 – 350,000, including fixed overtime allowance of 30 hours/month (JPY 45,700 – 63,900))

Work Location
Tokyo(Fully remote possible)

After joining, 1–2 weeks of initial work at the Tokyo office may be required.
Employment Type Full-time Employee

Working Conditions
Working Hours: 9:00 – 18:00
Overtime: ~20 hours/month
Holidays: Weekends and national holidays, year-end/New Year, Golden Week, condolence leave, paid leave (available in 1-day, half-day, or hourly units)

Probation Period
6 months (no change in conditions)

Benefits
Full social insurance (Workers’ Compensation, Employment Insurance, Health Insurance, Pension)
Kanto IT Software Health Insurance Association
Annual health checkup (+ optional female-specific exams)
Influenza vaccination subsidy
Paid leave granted per statutory requirements after 6 months of employment
Hourly-based paid leave system
Special leave: menstrual leave, caregiving leave, maternity/paternity leave
Transportation allowance (up to JPY 30,000/month)
Condolence payment system
Partnership certification system (Famiee)
Employee stock ownership plan
Referral program
Career Development Support
Onboarding program
Language learning support system
Training and certification support system
Vision Laboratory (mission-driven project team)
Maternity/childcare leave follow-up system
選考についてProcess Selection Process
Application
Document Screening
Interviews (2–3 rounds)
Aptitude Test
Offer

Interviews will generally be conducted online (Google Meet).
Selection flow and number of interviews may change depending on circumstances.
They may suggest other suitable positions during the selection process.
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