• Full-time

Publication date： 2025.05.16

Company name not disclosed

[Global DX Restaurant Reservation System]Business Operation Manager *URGENT (13330)

  • Management / Business Planning / Sales Planning
  • Tokyo
  • Salary： 〜¥8.5M
[グローバルDX レストラン予約システム]ビジネスオペレーションマネージャー (リーダー候補)　※急募 (13330)
職種Position Management / Business Planning / Sales Planning
会社概要Company profile [Company Profile]
The company is changing the online reservation business by connecting millions of diners around the world to the restaurants they love. They help diners make restaurant reservations, and they help merchants manage table inventory, enrich dining experiences, and visualize multi-property analytics to gain insights into restaurant performance. Their goal is to both inform and delight.

[Attractive points of company/work]
They’re remote-first, having an asynchronous style working, with employees spread throughout Asia and Europe working on the same team. As such, communication and documentation are in their blood. They look for and write about signals in the noise which enables us to constantly learn and adapt, and they expect members of our teams to constantly follow up with questions and updates to keep everyone in the loop.

Their engineering team communicates in English, and so they generally don’t require Japanese skills. They also welcome applicants currently outside Japan.
仕事内容Job description The company is in a rapidly growing phase and is looking for teammates who can grow together.
In April of last year, they were honored with the Best Motivation Company Award 2024 as a company with high employee satisfaction.
Join their diverse team, which brings together top talent from 28 countries and regions, and take on the challenge of delivering the best possible experience to their customers.

■ Job Overview
You will oversee the entire revenue process for both domestic and international offices, ensuring smooth and optimized operations from contract to billing to collection. Collaborating with departments such as Sales, Accounting, Customer Success, and Legal, you will play a central role in supporting business growth and securing revenue.

■ Responsibilities
- Manage new customer contracts and register them in internal systems (post-signing process oversight)
- Execute and supervise monthly billing operations
- Monitor payment status and follow up with customers with outstanding balances
- Organize, visualize, and report on revenue data (including integration with Salesforce and accounting systems)
- Calculate and verify sales incentives
- Record revenue and support audits in collaboration with the Accounting team
- Improve and automate operational processes (workflow development, SOP creation, tool implementation)
- Support and standardize the Revenue Operations structure at overseas offices
- Report to executives and the Finance team (KPI tracking, revenue forecasts, etc.)
応募資格Requirement ■ Required Qualifications
- At least 3 years of hands-on experience in one or more of the following: billing operations, revenue management, or sales administration
- Strong cross-functional communication skills (collaboration with Sales, Accounting, and Legal teams)
- Proficiency in data handling using Excel or Google Sheets
- Business-level proficiency in both Japanese and English (due to collaboration with international offices)

■ Preferred Qualifications
- Experience in Revenue Operations within a SaaS or subscription-based business
- Familiarity with Salesforce or billing systems (e.g., Zuora, NetSuite, etc.)
- Experience in team management or leading projects
- Experience in building, improving, and automating business processes

■ Ideal Candidate Profile
- Shares and resonates with our company values
- Highly motivated, goal-oriented, and driven to grow
- Capable of working independently and managing their responsibilities autonomously after a certain period
日本語力Japanese level Business
雇用形態Employment type Full-time
勤務エリアLocation Tokyo
勤務時間Working hours 10:30～19:30(Flexible working hours)
想定年収Salary 〜¥8.5M
条件・待遇Condition [Conditions]
Employment Type: Permanent (contract employee during the trial period)
Trial period: 3 months
Estimated annual income: 〜¥8.5M
Work location: Tokyo
Working hours: 10:30～19:30(Flexible working hours)
Holidays: 2 days a week (Saturdays and Sundays), national holidays
Vacation: Summer vacation, year-end and New Year holidays, birthday holiday and other vacations available
Benefits: Complete social insurance, and other benefits
選考についてProcess [About selection]
Number of applicants: 1
Documents required for application: resume, resume of work
Online interview: Available
Interview language: Japanese /English
Number of interviews (flow): 2 times
* May change depending on the situation of the candidate
Comments from United World
back to the list.
TOP