• Full-time

Publication date： 2025.04.24

Company name not disclosed

[Osaka-Based Cross-Border E-Commerce] Ecommerce Operation Manager (13257)

  • Consulting / Marketing / PR
  • Osaka
  • Salary： ¥5.6M - ¥6M
【大阪発 越境EC】Ecommerce Operation Manager (13257)
職種Position Consulting / Marketing / PR
会社概要Company profile The company operates across four main divisions, with its core service being a proxy purchasing and delivery service that enables customers to buy Japanese products not available for purchase directly from overseas. In addition, the company runs a cross-border e-commerce platform selling Japanese goods internationally, a subscription-based service that delivers items symbolizing Japanese pop culture to customers abroad, and a one-stop service that supports Japanese businesses aiming to expand overseas — from marketing to logistics.

With the mission of spreading Japanese culture across the globe, the company is expanding its business in various directions.

[Company/Job Highlights]

Rapidly Growing Company
With over 1.7 million users worldwide, the company delivers "Made in Japan" products to more than 150 countries.
Since its founding in 2014, it has continued to break its own sales records each year, and in the previous fiscal year, it surpassed 10 billion yen in annual revenue.

Diverse Team
The company currently provides services in 19 languages.
At the Osaka headquarters, a multicultural team of members from six continents and over 30 countries, ranging in age from their 20s to 50s, work together.

Creativity and Innovation
The company is constantly embracing new ideas and technologies. Employees are encouraged to approach their work with creativity, which leads to the development of new services and business ventures.

Fast-Track Promotions
Promotions are a major motivator in the workplace. At this company, high-performing employees are rapidly promoted as both recognition of their achievements and an investment in their future potential. Some employees have been promoted to management positions within just six months of joining. Rather than focusing on tenure, the company prioritizes individual performance and assigns roles accordingly.
仕事内容Job description [Why they are hiring]
This company has served as their e-commerce mall since 2016. Over these past 8 years, they have built a robust network of sellers and shipped numerous products from Japan. To further capitalize on the growing popularity of Japanese products internationally, they have decided to pivot and launch an innovative new project in international sales.

In this role, you will utilize our international network and collaborate with major overseas e-commerce websites and malls to get our products on their shelves. Leverage your sales skills to negotiate contracts, apply your IT knowledge for project management, and use your language skills to communicate effectively in an international environment.

[What you can experience]
- Achieve personal and professional growth with the opportunity to be involved in the launch of a new project for a globally expanding cross-border e-commerce company
- Promote collaborations with major overseas e-commerce sites and malls
- Work dynamically in a multicultural environment
- Leverage your native-level English and business-level Japanese skills when communicating with employees and potential clients
- Significantly advance your career in the global market by integrating project management, IT knowledge, and sales skills

[Duties Include]
- List products from our ZenPlus cross-border e-commerce mall on trending overseas e-commerce sites.
- Explore potential collaborations with overseas e-commerce sites and malls and negotiate terms.
- Oversee the entire process from product registration to operational management.
- Analyze overseas market trends and competition, and formulate strategic listing plans.
- Coordinate with relevant internal departments to ensure smooth operations.
- Understand customer needs and maintain an appropriate product lineup.

[Example day at work]
9~10 Morning routine: Arrive at work, get coffee, check-in with the ZenPlus team, catch up with emails

10~11 Research: Analyze overseas market trends and competition, and formulate strategic listing plans.

11~12 Weekly meeting with Sales team and Section Leader (confirm upcoming stores and report on current promotion status)

12~13 Lunch Break

13~15 Global Outreach: Proactively reach out to potential leads interested in collaborating with ZenPlus for product sales. Conduct meetings and negotiate contract terms to establish successful partnerships.

16~17 Operation Management: Coordinate with relevant internal departments to ensure smooth operations in shipments and grasp customer needs to maintain an appropriate product lineup.

17~18 Wrap up: Check emails and KPI progress, touch base one last time with team members to update on what got done/didn’t get done, prepare for tomorrow
応募資格Requirement [Personality]
- Open-Mindedness: Individuals who possess an international perspective and can adapt to work within a multicultural environment.
- Data-Driven: Highly motivated individuals who use data for decision making and measuring results.
- Problem-solving abilities: Positive minded individuals with quick problem-solving abilities and the flexibility to navigate adverse situations.
- Self-Sufficient Team Player: Individuals who can effectively collaborate with team members and work independently.
- Lifelong Learner: Curious individuals who continuously seek to learn and absorb new knowledge and skills to enhance their work.

[Must Have Skills]
- Native-level English proficiency
- Business-level Japanese proficiency.
- 1+ years of International Sales experience (especially in e-commerce).
- IT knowledge (understanding of e-commerce platform operations and management).
- Project management experience.
- Communication and negotiation skills.

[Preferred Skills]
-Ability to speak multiple languages
- Experience in international business development
- Knowledge or experience in digital marketing
- Data analysis skills
- Experience in logistics or supply chain management
- Entrepreneurial spirit and ability to act independently
日本語力Japanese level Business
雇用形態Employment type Full-time
勤務エリアLocation Osaka
勤務時間Working hours Flex time: Core time from 10:00 – 16:00(8hours/day
想定年収Salary ¥5.6M - ¥6M
条件・待遇Condition Employment Type: Permanent
Trial period: 3 months
Estimated annual income: ¥3.5M〜¥4M
Work location: Osaka
Working hours: Flex time: Core time from 10:00 – 16:00 with up to 2 hours lunch　(8hours/day)
*During Training: 9:15 – 18:15
*fixed working time required for the first few months due to OJT
Holidays: 2 days a week (Saturdays and Sundays)
Vacation: Year-end and New Year holidays(Dec. 30th – Jan 2nd), total 26 paid days off per year (Increases year over year)
Overtime: Average 10h/month

Benefits:
Raise once per year
Transportation Allowance (Up to ¥30,000 per month)
Overtime Pay (Paid by the minute)
Unemployment Insurance, National Health Insurance, Worker’s Accident Insurance
Business casual dress code (No suit required)
Company events (company trips, drinking parties, etc.)
Language lessons
Support for qualification acquisition
Support for club activities
Free drinks
選考についてProcess Number of applicants: a few
Documents required for application: CV
Online interview: Available
Interview language: English/Japanese
Number of interviews (flow): 3 times (One in-person interview* is necessary)
*Travel Reimbursement up to ¥27,000 available for applicants outside the Kansai region

May change depending on the situation of the candidate
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