• Full-time

Publication date: 2023.06.26

#1133【Multinational IT Firm】Conversation Analyst

  • Consulting / Marketing / PR
  • Tokyo
  • Salary ¥4M - ¥7M
#1133【多国籍・外資系】Conversation Analyst
職種Position Consulting / Marketing / PR
会社概要Company profile ■ Company profile
This is a multinational company with various development projects aiming to become a digital transformation partner for large companies and venture companies. As a multinational company, the company has many global members and branch offices all over the world, and the company is currently in the stage of expanding its business in Japan.

■ Attractiveness of company/position
・ With branch offices in 17 cities in 7 countries and around the world, they have more than 3,000 employees and are waiting for large-scale projects of 150 companies including national clients.
・ The company is in the stage of expanding our business in Japan, and they can see the growth of the company in the near future.
・ In a global environment consisting of multinational members, the official language of the company is English. *They are many Japanese staff, so you will communicate with them in Japanese as well.
仕事内容Job description Analyze chat history between customers and chatbots to come up with new scenarios for chatbots.
You need the ability to think of scenarios from the customer's point of view.
The purpose of the business is to continuously improve the functionality of the chatbot and to minimize customer interaction with the chatbot.
To improve the chatbot's capabilities, you need to identify areas where the bot is currently failing to respond adequately.
応募資格Requirement ■ Requirements
・ Native Japanese level
・ Advanced - Business English level
・ Working experience with bot frameworks like Dialogflow, Azure bot framework, etc. Dialogflow experience with a bit of technical background in backend services is preferred.
日本語力Japanese level Native
雇用形態Employment type Full-time
勤務エリアLocation Tokyo
勤務時間Working hours 9:00〜18:00 or 10:00〜19:00
想定年収Salary ¥4M - ¥7M
条件・待遇Condition Trial period: 3 months
Holidays: Saturdays, Sundays, and national holidays
Welfare: Health insurance, welfare pension, employment insurance, workers' compensation insurance, commuting allowance (with company regulations), training available
選考についてProcess Documents required for application: English resume
Online interview: Available
Interview language: Japanese + English
Number of interviews (flow): 1st interview → final interview → HR interview
Application for those living overseas: Impossible
* The process may change depending on the candidate's situation
Comments from United World
This is an IT foreign firm with over 3,000 employees in 17 locations around the world. They established a Japanese branch in 2018 and continue to hire as the number of projects increases. There are also projects with national clients, and it is possible to be involved in projects with major companies.

Person in charge: Masaru Asahi
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